crystal cruises news

Sims and three of her friends canceled a Crystal sailing on March 25 and are owed thousands of dollars from the line. One of the world’s best-known luxury cruise lines, Crystal Cruises, tried to assuage customer fears about its viability late Thursday by issuing a statement saying it wasn’t on the brink of shutting down. Crystal Serenity begins month-long Northwest Passage journey. Crystal Cruises, which first launched on July 24, 1990 when Crystal Harmony sailed from San Francisco on a 12-day inaugural voyage to Alaska, pioneered the luxury cruising industry and set the stage for three decades of award-winning vacation experiences. Talk of a possible collapse of Crystal Cruises was swirling on Thursday among travel agents and cruisers after the line’s parent company, Hong Kong … She used The Platinum Card® from American Express to make the booking. The early final payment savings deadline is normally six months. How to book a cruise with points and miles, 21 tips and tricks that will make your cruise go smoothly, Cruise executives say they are in no rush to return to service, When will cruising resume? “And we are just as troubled by the lack of communication from Crystal Cruises.”. *Bonus value is an estimated value calculated by TPG and not the card issuer. Posted in: News. With Pay Yourself Back℠, your points are worth 25% more during the current offer when you redeem them for statement credits against existing purchases in select, rotating categories. Genting Hong Kong is a separate company to Genting Berhad, which owns Resorts World Las Vegas and other Resorts World properties in the U.S., Malaysia, Singapore, the UK and the Bahamas. “Such events of default would give rise to a right for requisite creditors of the group to declare that the financial indebtedness owed to them are immediately due and payable,” the company noted. FlyerTalker. In addition, it’s a joint venture partner in Resorts World Manila in the Philippines. While several major cruise lines have been named once or twice in complaints to TPG, Crystal in particular has repeatedly been mentioned, often in conjunction with five-figure outstanding refunds. Crystal has extended its relaxed booking policies to all 2021 voyages, including Crystal Cruises, Crystal River Cruises, Crystal Yacht Cruises and Crystal Expedition Cruises. Get 25% more value when you redeem for travel through Chase Ultimate Rewards®. The company said it planned to call a meeting of creditors to discuss restructuring and refinancing options. “The company’s remaining available cash will be reserved to maintain critical services for the group’s operations, while the company will endeavor to negotiate a holistic debt restructuring solution,” Genting Hong Kong said in a statement late Wednesday to the Hong Kong stock exchange. And when you do spend on dining, you should use a credit card that will maximize your rewards and potentially even score special discounts. Take a look inside Crystal Cruises' flying palace. Earn 2x total points on up to $1,000 in grocery store purchases per month from November 1, 2020 to April 30, 2021. The line hasn’t operated cruise departures since March, nor has Genting Hong Kong’s Star Cruises division. “As it relates to refunds, we continue working through our queue to address each guest’s claim in the order it is received. This is a manual process and, where our reservation and payment systems can handle a normal refund environment efficiently and smoothly, they were not designed to handle this volume in such a short period of time.”. Cruise lines have been hit hard financially in recent months as they have temporarily shut down operations due to the coronavirus pandemic. It also owns the Werften shipyard in Germany, where the first expedition ship for Crystal Cruises currently is under construction. “The financial stress may push the owner to sell the asset, or liquidate the entire firm,” CEB International Investment Corp. head of research Banny Lam told Bloomberg overnight. The line hasn’t operated cruise departures since March, nor has Genting Hong Kong’s Star Cruises division. Crystal Symphony ranks #1 out of 2 Crystal Cruises Cruise Ships based on an analysis of expert and user ratings, as well as health ratings. 2X points on travel and dining at restaurants worldwide, eligible delivery services, takeout and dining out & 1 point per dollar spent on all other purchases. #1 Editorial Disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. Want to combine the luxury Crystal Cruises ships are known for with the intimate atmosphere and unique adventure offered by a river cruise? “It is important to understand that the company is not going out of business,” the Miami-based line said in the statement. Four small cruise lines already have gone out of business due to the coronavirus shutdown. Crystal Cruises is an American cruise line headquartered in Miami, Florida, United States. “Being able to bring Crystal Cruises into the Genting Hong Kong family in 2015 was a rare opportunity to acquire an industry-leading, ultra-luxury cruise brand with well-maintained vessels, a loyal customer base, an experienced management team and a majority market share in the luxury cruise segment,” said Kent Zhu, president of Genting Cruise Lines. As a result, I don't recommend purchasing or making deposits for future Crystal cruises until this matter is resolved. Sims said her in-house Crystal travel advisor had not responded to any of her queries about the refund. August 1, 2020. This site does not include all credit card companies or all available credit card offers. The announcement came two days after the company missed a 3.7 million euro payment of fees related to the construction of certain ships. But in its statement, Crystal suggested refunds for canceled cruises continued to be processed. Travel agents and their customers also expressed worries about refunds they were owed for canceled sailings, given Genting Hong Kong had stopped paying its creditors. Continue to share your photos with us: https://bit.ly/2AWQTNf Reply on Twitter 1309885446080598016 Retweet on Twitter 1309885446080598016 4 Like on Twitter 1309885446080598016 18 Twitter 1309885446080598016 This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). Many of the credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. This site does not include all credit card companies or all available credit card offers. Activate by 12/31/21. Microsoft may earn an Affiliate Commission if you purchase something through recommended links in this article. Posted November 19. Crystal Confidence 3.0 For 2021 sailings, the adjusted Crystal Confidence 3.0 policies relax the final payment deadline to 60 days prior to first date of service, while travelers who pay in full 90 days prior to first date of service will get an additional 2.5% off their cruise fare. The company’s Dream Cruises brand has recently resumed short sailings out of Taiwan with a single vessel, the 1,856-passenger Explorer Dream. October 01, 2020 Effective October 2, Jack Anderson will take the helm of Crystal Cruises as the company’s interim president and CEO, according to a press release. Crystal cruises is will known for offering double the space per person of similar size ships. ‘Whatever option our parent company pursues, it will allow Crystal to operate its business.”. For example, 60,000 points are worth $750 toward travel. As the company’s first ever purpose-built river […] The announcement came two days after the company missed a 3.7 million euro payment of fees related to the construction of certain ships. They closed at just 30 Hong Kong cents — about 4 U.S. cents. Disclaimer: The responses below are not provided or commissioned by the bank advertiser. (cruisecritic.com) Thank you Crystal Society Family Member Ricki Lyon le Vine for sharing this Sail Away Saturday photo from Crystal Symphony! The payment was due from subsidiaries of the company related to new vessels, and the failure to pay the fees puts the subsidiaries into default, the company said. News. Crystal Cruises News & Media This luxurious Boeing 777 private jet normally costs $50,000 per hour but is flying medical cargo in the COVID-19 airlift. These are the best credit cards for dining out, taking out, and ordering in to maximize every meal purchase. Since the start, it's been our aim to provide the latest cruise news covering all the major cruise lines. Well now you can thanks to the cruiseline’s revolutionary new vessel, the Crystal Bach. “We have canceled hundreds of cruises and provided tens of millions of dollars of refunds,” Robison said recently. It will be used to help pull Genting out of the hole they are in. This post contains references to products from one or more of our advertisers. Luxury line Crystal Cruises has announced it is canceling the remainder of its 2020 ocean and river cruises as a result of the ongoing global health pandemic. The first sailing on March 26th features a 7 night Amsterdam to Basel cruise. Crystal Cancels Remainder of 2020 Ocean, River Cruise Season. “The company’s remaining available cash will be reserved to maintain critical services for the group’s operations, while the company will endeavor to negotiate a holistic debt restructuring solution,” Genting Hong Kong said in a statement late Wednesday to the Hong Kong stock exchange. [citation needed] Its first ship was Crystal Harmony. In Insurance Marine News, Keep, Political Risk, Credit & Finance, Retail Luxury cruise line Crystal Cruises has assured customers that it was still processing refunds as quickly as possible and that the problems of its parent company Genting Hong Kong did … For an explanation of our Advertising Policy, visit this page. Health and safety protocols: Crystal Cruises is currently working on new measures and initiatives soon. Itinerary changes Crystal has canceled all ocean, river and yacht sailings for the remainder of 2020. But the two companies are tied together by Lim, who owns a controlling stake in both of them. “It’s been 135 days, and we have still had no resolution (i.e., refund), or any contact from Crystal Cruises,” one reader, Phyllis Sims of Baton Rouge, Louisiana, wrote us several days ago. Tags: Crystal Cruises. Lam added that a liquidation of the company was not very likely. Cruise Lines Modify Cancellation Policies For Better Flexibility; ... Whatever profits Crystal make from these new cruises won't be given to us. Crystal Cruises has scheduled their reopening cruise for March 26th, 2021. The company did not say how much cash it still had on hand. “This could be the catalyst for agents and their clients to think twice about putting down deposits or final payments” for Crystal trips, it quoted one top travel seller as saying. The voyages only are open to Taiwanese travelers. For more cruise news, reviews and tips, sign up for TPG’s new cruise newsletter. Additional resources for cruisers during the coronavirus outbreak: Featured image by Peter Bischoff/Getty Images. Find breaking cruise news updated daily. The line initially promised a refund within 90 days. The company said it hoped to negotiate a restructuring of its debt with creditors. Crystal Cruises has been ranked based on an expert evaluation of the line's level of luxury, as well as an assessment of user reviews and health ratings. For more cruise news, reviews and tips, sign up for TPG’s new cruise newsletter. Crystal is celebrating its 30th anniversary. Genting Hong Kong shares plunged nearly 38% in Thursday trading on the Hong Kong Stock Exchange. Related: How to book a cruise with points and miles. Crystal Cruises News . The Points Guy will not sell your email. The voyages only are open to Taiwanese travelers. Not only is Crystal Cruises laid up until next year, but parent company Genting also seems to be in some trouble. Please view our advertising policy page for more information. Since 2015, it has been a subsidiary of Genting Hong Kong History. Includes eligible pick-up and delivery services. View our latest valuations here. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. 21 tips and tricks that will make your cruise go smoothly Crystal sailing on March,! Canceled all sailings through early January 2021 combine the luxury Crystal Cruises as as... Is the parent company of Crystal Cruises as well as two Asia-based cruise lines Modify Cancellation Policies for Better ;... The points Guy newsletters and special email promotions when you click on links those. One or more of our advertising policy page for more cruise news covering all the major lines! 90 days Miami-based line said in the statement ship for Crystal Cruises ships which ThePointsGuy.com receives compensation the Miami-based said. 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